If you are a plumber an easy win is the annual gas boiler service. It doesn’t take long, is a reliable earner and in the long term will produce repeat customers for bigger jobs like replacing or adding radiators, replacing their boiler and bathroom refitting.
It is sensible for domestic clients to keep their gas boiler running efficiently and a legal requirement for landlords. But how do you keep track of reminding customers – you don’t want to be spending too much time going over your spreadsheet or calendar and texting, phoning or writing emails. Do you? So why not have a plumber’s mate plugin or a full website? If a customer is happy to be reminded, you add them to the system very easily and they will then get…
- An automatic SMS and email one month before the service due date, asking them if they’d like to have their boiler service again.
- If they haven’t booked, a fortnight before the due date another quick email AND SMS goes out to them, again automatically
- If they still haven’t booked you a week after the due date, a week late SMS and email goes to them.
When you service their boiler again, log in and click the “Serviced today” button. Or you can click the “Booked” to stop them getting a reminder if you’ve taken a booking.
Here’s the PDF manual
What does it look like?
This could be a typical SMS thread after the automatic SMS has gone out!
This is what the main edit screen looks like. As you can see you can add a new customer, edit a current customer or delete them. Searching through your customer list is easy too!
Why not look at or latest Plumbers Mate website
There are three simple ways to get Plumbers Reminders
If you already have a WordPress powered website, you can buy the plugin for £30 (which includes lifetime upgrades) and install it yourself. You’ll need to set up SMS credits too with www.textmagic.com.
The One off!
A one off website building and setup fee of £250
Then after the first year, an annual domain and hosting charge of £50
You keep the SMS credits topped up with www.textmagic.com.
We will get in touch after payment to get you set up
The Monthly Package
For a monthly cost of £20pm you will get the website built and setup and we will look after SMS credits for up to 250 customers per year.
For larger companies, we can adjust the price!
We will get in touch after subscribing to get you set up